Terms of Service

1. Acceptance of Terms

Welcome to ScribeForge. By accessing, downloading, installing, or using our software and services ("Services"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use our Services.

2. Definitions

• "Software" refers to the ScribeForge application and all associated components
• "License" refers to the right to use the Software under specific terms
• "User" refers to any individual or entity using our Services
• "Content" refers to any transcriptions, documents, or other materials created using our Software

3. License Grant

3.1 Personal License

Subject to these Terms and payment of applicable fees, we grant you a non-exclusive, non-transferable, revocable license to:

• Install and use the Software on the number of devices specified in your license plan
• Create unlimited transcriptions for personal or commercial use (depending on your plan)
• Receive updates and support during your license period

3.2 License Restrictions

You may NOT:

• Share, resell, or redistribute your license key to others
• Reverse engineer, decompile, or disassemble the Software
• Remove or modify any proprietary notices or labels
• Use the Software to create illegal, harmful, or offensive content
• Attempt to bypass license validation or security measures
• Use automated systems to generate content in violation of third-party terms

4. Account Registration

To use certain features of our Services, you may need to create an account. You agree to:

• Provide accurate and complete registration information
• Keep your account credentials secure and confidential
• Notify us immediately of any unauthorized access
• Accept responsibility for all activities under your account

5. Payments and Billing

5.1 Pricing

All prices are displayed on our pricing page and are subject to change. Changes will not affect existing active licenses.

5.2 Payment Methods

We accept various payment methods including credit cards, bank transfers, and mobile payments (JazzCash, EasyPaisa). All payments are processed securely through our payment providers.

5.3 Refund Policy

To request a refund, please contact our support team with your order details.

6. Intellectual Property

6.1 Our Rights

ScribeForge, including all code, graphics, logos, and documentation, is owned by us and protected by intellectual property laws. These Terms do not grant you any ownership rights to our Software or brand.

6.2 Your Content

You retain full ownership of all transcriptions and content you create using our Software. We claim no rights to your creations.

7. User Conduct

You agree to use our Services responsibly and lawfully. Prohibited activities include:

• Creating content that infringes on others' intellectual property rights
• Generating illegal, defamatory, or harmful content
• Attempting to disrupt or overload our systems
• Using the Software for fraudulent purposes
• Violating any applicable local, national, or international laws

8. Third-Party Services

Our Software may integrate with third-party services (such as AI APIs, transcription engines, etc.). Your use of these services is subject to their respective terms and privacy policies. We are not responsible for the availability or actions of third-party services.

9. Disclaimer of Warranties

THE SOFTWARE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO:

• WARRANTIES OF MERCHANTABILITY
• FITNESS FOR A PARTICULAR PURPOSE
• NON-INFRINGEMENT
• ACCURACY OR COMPLETENESS OF CONTENT

We do not guarantee that the Software will be error-free, uninterrupted, or compatible with all systems.

10. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE SHALL NOT BE LIABLE FOR:

• Any indirect, incidental, special, or consequential damages
• Lost profits, data, or business opportunities
• Damages exceeding the amount you paid for the Software in the past 12 months

Some jurisdictions do not allow limitation of liability, so these limitations may not apply to you.

11. Indemnification

You agree to indemnify and hold harmless ScribeForge, its affiliates, and team members from any claims, damages, or expenses arising from:

• Your use of the Software
• Your violation of these Terms
• Your violation of any third-party rights
• Content you create using the Software

12. Updates and Modifications

We may update the Software and these Terms from time to time. Continued use of the Software after updates constitutes acceptance of the modified Terms. We will notify users of significant changes via email or in-app notifications.

13. Termination

We may terminate or suspend your license at any time if you violate these Terms. Upon termination:

• Your license to use the Software ends immediately
• You must uninstall the Software from all devices
• We may delete your account data after 30 days
• Provisions regarding intellectual property, limitation of liability, and indemnification survive termination

14. Dispute Resolution

Any disputes arising from these Terms shall be resolved through:

1. Informal Resolution: Contact us first to attempt informal resolution
2. Mediation: If informal resolution fails, disputes may be submitted to mediation
3. Arbitration: Final binding arbitration under applicable laws

15. General Provisions

• Entire Agreement: These Terms constitute the entire agreement between you and us
• Severability: If any provision is found invalid, other provisions remain in effect
• Waiver: Failure to enforce any provision does not constitute a waiver
• Assignment: You may not assign your rights under these Terms without our consent

16. Contact Information

For questions about these Terms of Service, please contact us:

• Email: support@scribeforge.com
• Contact Form: Contact Us Page